FREQUENTLY ASKED QUESTIONS

 

HAVE OTHER QUESTIONS? CONTACT US!

WHAT ABOUT POP CART?

Pop Cart is alive and well! Pop Cart will continue to operate just like it always has - the carts will still be at your fave Pop-Ups, Farmer’s Markets and Events, and will still be available for weddings, parties, and corporate events - but there is now the added bonus of being able to get a pop anytime you want, right in the Black Market Provisions shop freezers! Feel free to check out www.popcartwpg.com for details about Pop Cart or @popcartwpg on instragram.

will you still have pop and pint of the month club?

We hope to able to offer not only Pop & Pint of the Month Clubs, but also expand into offering other subscriptions as well. Stay tuned!

is your shop wheelchair/scooter accessible?

Unfortunately, there is one step to get into our shop. If you have accessibility concerns regarding getting into our shop, please call us or email us and we would be happy to work out a solution with you to get your order to you.

is there parking available?

Yes! There is a row of parking available to patrons of our building immediately to the north of the building (it’s the row that faces east, looking towards Little Sister Coffee). The street in front of the shop is also free parking between the hours of 9am and 3pm.

do you deliver?

We can deliver orders for a fee of $15 within city limits. This is typically for gifted orders, but give us a call to see if your order can be delivered.

what about us vegans/vegetarians?

Our intention is to ensure that at all times, Black Market Provisions has something for everyone to enjoy, and vegan & vegetarian options will always be available. Please note, as we do carry products that have meat & dairy products, cross contamination is always a possibility. If you have specific allergy requirements, best to talk to one of our staff.

what about the gluten?

We will always have gluten friendly options available, however we do make products that contain gluten, and cross contamination is always possible. Allergies are very personal, so we will leave the decision about allergen risk up to you.

What about the nuts?

We will always have products that don’t contain nuts available, however we do make products that contain nuts, and cross contamination is always possible. Allergies are very personal, so we will leave the decision about allergen risk up to you.

do you offer catering?

We hope to offer catering and gift boxes one day soon!

What are the ingredients?

As our offerings change regularly, it is not possible for us to list each ingredient on each product, however the ingredients for every item we will sell are recorded in detail and are available upon request. Just ask any of our staff or call the shop and ask for details.

are you hiring?

Maybe! Feel free to send us your resume including availability to info@blackmarketwpg.com.

DO YOU HAVE GIFT Cards?

We have gift certificates! We’re a little old school and they’re the classic paper kind instead of a new school gift card, but you can get them in any denomination in the shop!

WHAT ABOUT RETURNS & exchanges?

All food products are final sale, however we want you you to be satisfied with all your purchases at Black Market Provisions. If you have a concern or issue with one of your consumable food products, please chat with one of our staff and they will assist you happily.

For non-food items, we will accept returns for store credit or product exchange within 2 weeks of the date of purchase. Products must be in their original condition and be accompanied by your receipt.